A number of your options require you to register your item(s). Vistabule has compiled a list with links and recommend that you register as soon as possible.
We understand that from time to time, something can happen to your trailer. Here is a list with links on how to contact support. If you find that you are not receiving adequate responses, please let us know and we’ll be happy to help. If you have issues with the Vistabule itself, please contact support@vistabule.com. Thank you!
Ark Tongue Jacks
https://www.arkcorporation.us/pages/contact-ark
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ussales@arkcorporation.com and send your item to: 1005 N Commons Drive Aurora Illinois US 60504.
Autowbrake
https://getautowbrake.com/pages/contact-us
Free 3 year warranty- The warranty for the mounted electric brake control starts on the date of the purchaser’s purchase and lasts for three (3) years.
Danby Air Conditioner
https://www.danby.com/en-us/support
Customer must register unit with link above.
Dexter Axle
https://www.dexteraxle.com/Products/Torsion-Axles/Torflex-Light-Duty
Dexter Warranty Claim Form: https://www.dexteraxle.com/Contact/Warranty-Claims
Vistabule records your serial number.
Dragonfly Energy
Li-ion battery
Model # DF10012: https://dragonflyenergy.com/product/100-ah-12v-lifepo4-deep-cycle-battery/
Dragonfly Contact page (includes warranty claims): https://dragonflyenergy.com/contact/
Fullriver AGM Battery
Model # DC115-12: https://www.fullriverbattery.com/product/dc115-12/
Dometic Stove
Product registration: https://www.dometic.com/en-us/outdoor/support/product-registration-form
Dometic Stove, model # 9108917581: https://www.dometic.com/en-us/outdoor/food-and-beverage/mobile-cooking/rv-and-boat-cooktops/dometic-drop-in-cooktop-138696
Dometic Support: https://www.dometic.com/en-us/outdoor/support/product-support-form
Dometic Warranty form: https://www.dometic.com/en-us/outdoor/support/warranty-form
Dometic Cooler
Model # CFX3 35: https://www.dometic.com/en-us/us/products/food-and-beverage/coolers/electric-coolers/dometic-cfx3-35-_-220581
Dometic Support: https://www.dometic.com/en-us/outdoor/support/product-support-form
Dometic Warranty form: https://www.dometic.com/en-us/outdoor/support/warranty-form
Maxx Fan Deluxe
Model # 00-07500K https://www.airxcel.com/rv/maxxair/products/fans/maxxfan-deluxe
MaxxAir Customer support/warranty telephone number: 574-247-9235
Airxcel Service Request form and service locator: https://www.airxcel.com/rv/maxxair/service-support
Warranty is 2 years- warranty registration is no longer needed. Please keep your bill of sale as your proof of purchase should you need any warranty assistance.
Propex Heatsource
(Westy Ventures) Model # HS2000 support@vancafe.com or https://vancafe.freshdesk.com/support/tickets/new
Contact Vistabule first with any issues. support@vistabule.com
Pentair Water Pump
Model # 4008-101-A65: https://www.pentair.com/en/products/water-supply-pumps/rv-water-delivery/freshwater-pumps-rv.html
Contact Vistabule for issues. support@vistabule.com
Swagman Bike Rack
Model # Chinook Rack 64683: https://www.swagman.net/product.htm?pid=828200&cat=40492
Swagman Warranty: https://www.swagman.net/pages/limited-lifetime-warranty
Victron Battery & Charger
Victron 712 Battery Monitor: model # BAM030712000R
https://www.victronenergy.com/battery-monitors/bmv-712-smart
Be sure to scroll down and check you the informational videos!
Victron IP 65 Battery Charger: model # BCP121531104R
https://www.victronenergy.com/chargers/blue-smart-ip65-charger
Be sure to scroll down and check you the informational videos!
Victron Smart Solar Charger : model # VE SCC075010060R (MOQ 6)
https://www.victronenergy.com/solar-charge-controllers/smartsolar-mppt-75-10-75-15-100-15-100-20
Victron carries a five year warranty. For issues email jhall@inverterservicecenter.com and CC support@vistabule.com. You will need to reference the serial number of the product you need assistance with. Vistabule does have your serial number on file.
Zamp
Zamp Solar Obsidian 100 Watt: model # USP2003
Zamp Solar 90 Watt: model # USP1001 (discontinued)
https://www.zampsolar.com/products/90-watt-portable-solar-kit?_pos=1&_sid=ad784d899&_ss=r
Zamp Warranty: https://www.zampsolar.com/pages/warranty
Customer will need to register product: https://www.zampsolar.com/pages/product-registration